Insurance Khareedo
Product

The complete operating system for insurance renewals.

Manage renewal opportunities, automate WhatsApp engagement, guide telecaller daily actions, control discount concessions and track outcomes - from one connected platform.

Renewal Pipeline

This month

On-time 84%Last 30 dayssample data

Renewals due

312

Follow-ups done

247

Revenue tracked

₹2.4L

AA

Arihant Automobiles

Jaipur · renews in 3 weeks

₹18,200

VM

Verma Motors

Ludhiana · renews in 5 days

₹26,400

SF

Sharma Ford

Dehradun · renews in 12 days

₹9,300

KH

Kapoor Hyundai

Chandigarh · renews in 2 days

₹31,700

BA

Bansal Auto

Delhi · renews in 8 days

₹14,800

247 follow-ups completed this monthScheduler: next auto-message in 24h

Live renewal engine

Sample desk data

Renewal premium (MTD)

₹1.84 Cr

Apex Motor Group, Gurugram

Retention rate

74.2%

vs 52% industry average

Active leads

164

prioritised daily

WhatsApp delivery

99.1%

24h reminders cadence active

Avg AI call score

88/100

+6 pts this week

Comprehensive capabilities

Built specifically around automobile dealership desks.

No generic CRM templates. Every module addresses the authentic challenges faced by Dealer Principals, Insurance Heads and Telecallers.

01

Dealership configuration & workload balancing

  • Role-based access permissions and security hierarchy
  • Dynamic lead quota per telecaller (balanced vs overloaded)
  • Dealership operating calendar syncing with callback slots
02

Centralized renewal CRM & ingestion

  • Bulk CSV & Excel intake with deduplication
  • Full CRM history: calls, WhatsApp notes, status movements
  • Lead source attribution per acquisition channel
03

Automated WhatsApp qualification & 24h reminders cadence

  • Pre-approved official WhatsApp utility templates
  • Automatic pause logic upon customer engagement
  • Customer-selected callback slots directly in WhatsApp
04

Prioritized queue & in-app dialler

  • Automated daily queues sorted by priority score
  • In-app call button with duration and talk-time logging
  • Immediate post-call status update and next-step booking
05

Call recording & transcription

  • One-tap call recording with auto duration and talk-time logging
  • Automatic transcription saved and searchable on the lead
  • Instant access for coaching, disputes and compliance audits
06

AI call intelligence & coaching

  • Automated transcription and talk-time ratio analysis
  • Objection detection: price, competitor, lapsed, timing
  • Personalized coaching recommendations and team trends
07

Multi-tier discount approval engine

  • Role-based maximum discount thresholds
  • Real-time in-app approval or rejection to telecallers
  • Discount reports tracking concession across dealerships
08

Customer confirmation & fraud detection

  • Automated WhatsApp verification after renewal
  • Instant dispute alerts to the Dealer Principal
  • Full forensic history review for discrepancy resolution
09

Lost-lead intelligence & reactivation

  • Categorized root causes: booked elsewhere, sold vehicle, not interested, unreachable
  • AI-generated summaries on lost high-premium vehicles
  • Reactivation pipeline for recovering lost policies
End-to-end execution

How the renewal journey operates.

Every stage of the renewal cycle is structured into a logical, automated sequence that keeps telecallers focused and customers engaged. Click through the stages.

Stage 01 of 07 · Continuous Renewal Workflow

01

Lead Ingestion

Stage preview

sample data

RENEWALS_2026.csv

312 rows · drop to import · or add manually

Deduplication on · lead sources tracked per row
What happens here

Lead Ingestion

Upload a CSV or Excel renewal list once - or type a lead in - and the CRM deduplicates, attaches vehicle and policy details, and tags the source of every row. Nothing is re-typed twice.

AI call intelligence

Beyond counting calls. Understanding conversations.

Insurance Khareedo transcribes every call, detects customer objections, monitors sentiment and scores telecaller performance automatically. Switch between scenarios.

Live call transcript · Rohan Khanna · DL 01 CC 5724

sample callREC

Customer

I checked an online insurance app, and they are giving me the same policy for ₹2,400 less. Why should I renew with your dealership?

Telecaller

Sir, that online quote does not include our dealership cashless garage network and priority claim inspection. If you have any accident, our showroom body-shop repairs it with zero advance.

Customer

Can you match at least ₹1,500 of that difference?

Telecaller

Let me immediately submit an in-app senior discount request to our Insurance Head while we are on this call.

AI Call Effectiveness Score

92/100

High conversion probability

Call quality scored automatically

High price sensitivityCompetitor comparisonCashless retention angle

AI manager coaching

Excellent pivot to the cashless body-shop guarantee. Discount request raised in-app in 14 seconds.

Reports & analytics

Move beyond activity counts to real outcomes.

Reports start from the outcome - renewals and the reasons behind them - not just how many calls were made. Click through the report types.

Revenue & retention

sample view

Renewal revenue, retention rates and conversion, with month-on-month trends for the business view.

Renewal revenue · Mar - Sep

Mar
Apr
May
Jun
Jul
Aug
Sep

Retention: 72.6% · Conversion: 69.1% · MoM +18.4%

Getting started

Live in days, not months.

From import to first queue, your team is running on the system quickly.

01

Import your renewal list

CSV, Excel or manual entry - every lead lands in the central CRM.

02

We configure your dealership

Teams, roles, discount limits, working calendar and WhatsApp templates.

03

Your team starts today

Day one, telecallers get their first prioritised queue.

Ready to Grow Your Renewal Business?

Turn more renewal opportunities into completed policies.

Book a Demo